DiveRite replaces my Nitek Duo, life is good. - Printable Version +- wiscuba.com (http://www.wiscuba.com/forum) +--- Thread: DiveRite replaces my Nitek Duo, life is good. (/showthread.php?tid=1147) |
DiveRite replaces my Nitek Duo, life is good. - smoothfin - 06-25-2007 I bought this Nitek Duo second hand, and it had been doing great for a while, and I was very happy using it. But on a surface interval the display started to go, had to hold it at a sharp angle to even see anything. I had the luxury of another computer, so I took the nitek along on the next dive, and in the middle it went into surface mode, and a few hours later it went dead altogether (if anyone wants all the gory details please PM me). So I contacted DiveRite and got a rma number, and sent the beast in, and they replaced it free of charge. Even had quick turnaround time. So, a happy experience with a manufacturer! Re: DiveRite replaces my Nitek Duo, life is good. - matt t. - 06-26-2007 Nice to hear good news for a change. I've always heard that Dive Rite has good customer service. I am waiting to hear from Scubapro about my Uwatec computer. Wish me luck! ;D Re: DiveRite replaces my Nitek Duo, life is good. - divemichigan - 06-26-2007 Ya, I sent at Dive Rite tank checker back this year because it was way off. If was a few years old. They exchanged it for half the cost of new. I was happy... But I've had pretty good luck with most dive manufactures O"Neil replace a dry suit I purchased as a "Blem" that was 4 years old with a brand new suit about 13 years ago. I never even spoke to anyone, just sent it in with a letter and two weeks later I had a new dry suit at my door. Underwater Kinetics has replaced stuff for me before too. |