06-25-2007, 08:55 PM
I bought this Nitek Duo second hand, and it had been doing great for a while, and I was very happy using it. But on a surface interval the display started to go, had to hold it at a sharp angle to even see anything. I had the luxury of another computer, so I took the nitek along on the next dive, and in the middle it went into surface mode, and a few hours later it went dead altogether (if anyone wants all the gory details please PM me).
So I contacted DiveRite and got a rma number, and sent the beast in, and they replaced it free of charge. Even had quick turnaround time. So, a happy experience with a manufacturer!
So I contacted DiveRite and got a rma number, and sent the beast in, and they replaced it free of charge. Even had quick turnaround time. So, a happy experience with a manufacturer!